Good news today from the Oregon Insurance Division (after consulting with the Oregon Department of Justice): They've deemed our complaint against American Express "worthy of investigation," "within their jurisdiction" and advise that a letter has been sent to Amex Assurance Company in Green Bay, Wisconsin advising them of the investigation and requesting documentation and a written explanation of the matter.
We sent our complaint to the Insurance Division on May 26th. There apparently was a delay while they consulted with the DOJ about validity and jurisdiction and the letter to Amex Assurance was sent June 16th, 2011.
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