Here's a link to the various Purchase Protection Policies of American Express:
https://www.onlineclaim.americanexpress.com/Controller?selBox=false&selVal=&command=PD.GetPrdPage&productId=06
The policy that pertains to our loss (and subsequent claim):
https://www.onlineclaim.americanexpress.com/pdf/PP-DOC-CCSG1-02-07.pdf
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